![]() Thank you for visiting the Forums HP's Support and welcome. Please help me find the resolution to this error I enclose the screenhot of the error message I got. I downloaded the Cyberlink Youcam 5.0 driver for my HP Compaq 15-s105TU, but I'm unable to open my webcam. HP Compaq 15-5105TU: HP TrueVision HD webcam does not You can reach HP Total Care at 1-80 in North America or Start here if you live outside of North America. I would recommend that you ask a local technician or call HP. Looks like it's a hardware problem with the Webcam. The generic Webcam driver is part of the operating system and not available for download. Is it possible that I can download driver HP TrueVision HD camera in my computer to see if it is a driver problem or hardware? Appreciate your help in advance. Looks like one of the two options: either driver webcam has been removed from the computer or a hardware problem with the camera. However, computer does not detect the TrueVision HD driver, it detects some other driver out of place and combine it with imaging device. When I click Add legacy hardware (in the Device Manager Action menu) imaging devices appear in the list. However, imaging devices has not appeared. I tried for portable stop, remove the battery and press the power button for 10 seconds, as has been noted in this web site. When I looked through the Device Manager, it appeared that the imaging devices category had disappeared from the Device Manager list. ![]() Thus, neither Skype nor Youcam can see the camera on my laptop. ![]() When the webcam did not work on my Skype I downloaded Youcam, but it does not detect the camera as well. Operating system is Windows 7 Ultimate 64-bit Service Pack 1. Its model number is QA398EA. Product number: QA398EA #ACB. My laptop is HP Pavilion dv6-6179er Entertainment Notebook PC series. Hi, my HP TrueVision HD webcam stopped working a week ago. HP TrueVision HD webcam does not work on HP Pavilion dv6-6179er Entertainment Notebook PC
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