![]() ![]() ![]() Occasionally, you may receive a "message rejected" or "message blocked" email into your email provider's Inbox after sending an outbound email. Verify that the email address is correct.We recommend the following if you notice that an email bounces: Many email providers won't give a reason for the bounce. The recipient's settings do not allow for an email from the senderĪ hard bounce occurs when your email is permanently rejected because the email address does not exist or is invalid.The message was too large for the recipient’s inbox.When a drip campaign email or an email sent to a Google email bounces, we will mark that contact with the tag BOUNCE and you will see that the email bounced on the timeline history:Ī soft bounce is when your recipient's email address is valid but the message never reached the recipient's mail server because of a reason such as: Troubleshoot email bounces and/or rejections that you receive in Follow Up Boss or from your email provider.Īn email bounce signifies the non-delivery of your email message and can happen for a number of different reasons.
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